Email: Furniture98@163.com jane@sunwayfurniture.com WhatsApp: +8613928293098
FAQ
Q: Are you a factory or a trading company?
A: Foshan Sunway Furniture Co.,Ltd ., founded in 2007, is a premium furniture company dedicating in development, manufacture and sales for years.located in Foshan city，Guangdong province，China，with a factory area of 10,000 square meters and well-trained experienced employees more than 100 people.
Q:Can I customized my chairs?
A:Yes, of course. We have OEM or customize production services .We are factory in Foshan China,we can accept your customization requirement .Like customize the colors ,sizes ,,make LOGO on the products etc .
Q: Only the photos of the product, can you complete the production of the product?
A: Our technician team can reproduce the product you need based on the pictures or design drawings you provide.
Q: What are your advantages and why do l choose Sunway Furniture?
A: Product quality is fundamental to our factory. We will send the photos and videos when the goods before you make order and when the goods are ready will send you photos and videos online to see the quality ,also you can visit our factory to check the quality by yourself .We believe that reducing product after-sales problems can bring richer profits to customers.
Q: How long is the warranty period for your product?
A: 1-3 year after-sales warranty for furniture products based on different materials.
Q: How does the transaction and delivery of the product proceed?
A:T/T 30% of the total amount paid prior as deposit,and the 70% balance should be paid before shipment
Q:How does your factory do regarding quality control?
Quality is our lifeline! From beginning to end, we have QCs in every part of the production:
1) All raw material we used are environmental-friendly;
2) Skillful workers care every detail.
3) Quality control department specially responsible for quality checking in each process.
Q:How can I know how my order is being done?
A:30% deposit payment—start production—Take photos you confirmed —check the logistic—book shipment—inform customer ETD&ETA—load container—balance payment—send documents.
If you don’t have shipping agent in China ,We have many years in export to different countries. We can handle delivery the cargo to your closest port or delivery to your warehouse directly.